Steps

Practical guides to help your business grow, change and improve

Hygiene Factors

Do you remember your first pay rise? Three months into my first job I went through a probationary review. My thoughts were pragmatic; would they keep me?! The starting salary was the then typical entry level graduate package. I passed the review and to my astonishment was immediately given a pay rise of £1,000; 25%!

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Managing Teams - Who's got the Monkey?

“Who’s Got the Monkey?” is one of the most requested Harvard Business Review re-prints. Written in 1974 by William Oncken and Donald Wass, the article explores “the interaction between managers and their bosses, their peers and their subordinates”. It is for me one of the most influential management articles I have read.

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Spectacles, testicles, iPad and watch!

“Spectacles, testicles, iPad and watch” is a mantra I mutter to my-self every time I leave our front door. This simple checklist helps me make sure that I have with me the key items for the smooth running of my day; glasses, mobile, iPad, wallet and watch. The very act of reciting causes me to pause; think about what else I may need for the day ahead and, to check that I do indeed have everything with me.

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Practical Problem Solving (PPS) - national style

The starting gun for the General Election has been fired. Already politicians are lining up to convince us that their party’s way is best and that the other party’s perspective is wrong. We are being assailed with sound bites, video pieces, posters, leaflets and press comment from all sides.

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